EnforcerOnline is a purpose-built enforcement agent debt collection system, which has been continually developed and improved over the last 20 years. who have been using it for the past 15 years, meaning it has a proven track record. It has been continually developed and improved during this period. Since 2015 it has been adopted by a number of local authorities and has facilitated a smooth, rapid and successful conversion to an in-house operation for them.
Taking Control of Goods
EnforcerOnline is fully compliant with the Taking Control of Goods (TCoG) legislation and also takes into account guidance from CIVEA.
Technical Platform
EnforcerOnline is hosted by us and accessible in a web browser meaning there is nothing that needs to be installed on your network and there's no need to worry about purchasing hardware.
Customisable
EnforcerOnline is based on process flows, which can be set up for each debt type and client and are easily changed. The actions, delay between actions, letter templates and fees are defined within these process flows.
At a glance
- Basic package includes up to 10 users
- No limit on clients or agent online access
- Fully mobile solution for on the road EAs
- Automated arrangement processes
- Visual allocation of cases to EAs
- Automated correspondence
- Automated reporting to client
- Debtor access website
- Comprehensive backup and DR facilities
- Free training and set-up
- Technical support helpline
Debt Types
- Council Tax
- Business Rates
- Penalty Charges
- Commercial Rent
- Housing Benefit Overpayments
- Sundry Debts
- And more!
Integration
- Integrates with your preferred external printing company
- Loads new instructions from any revenues or parking system
- Produces return files and payment files that can be loaded back into your revenues, parking or cash systems
- Loads payment files from your cash system
- Integrates with the DVLA to carry out vehicle checks
- Integrates with your preferred SMS or outbound dialling provider
Testimonials
"We needed a straightforward solution that got our enforcement up and running quickly. Enforcer was our choice. A fully hosted system that works well for us at Luton and has excellent support."
» Clive Jones, Revenues and Benefits Manager, Luton Borough Council
"With all the other challenges facing in-house enforcement it's good to be able to rely on a product that does what it says on the tin - with no fuss and excellent support facilities Enforcer on line has allowed us to concentrate on the job in hand without a worry about our enforcement IT."
"With EnforcerOnline you aren't just getting a system, you are getting a service. Setting it up couldn't have been easier including integration with various systems such as our cash receipting system, assistance with workflows and document templates."
» Mark Stewart, Corporate Debt Recovery Manager, Croydon Council
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